We accept returns within 14 calendar days from receipt of order. Returns in Spain and Portugal are processed through a return voucher with no expiration date. Accessories (including capes and shawls) and bodysuits are non-returnable.

Check our complete return policy here.

All orders are placed via web at https://www.buganco.com

We have 3 payment methods available: Card, Bizum or PayPal.

Delivery times depend on the territory from which the order is placed, as a general rule the delivery time is 24/72h working days in peninsular territory.

To know if you have made the purchase correctly, check your inbox in the email you indicated when placing the order. Another indication is the charge in your bank or PayPal account. If you have any doubts, you can write to info@buganco.com

Every day we usually receive different models of the web in replenishment. The estimated delivery time is 7/10 working days, although it may vary depending on the manufacturer, fabric... We notify you every day on Instagram Stories!

If you leave your email in the section "Notify me when available" we can send you an email as soon as the replacement arrives.

Our physical store is located in Seville, at Calle Pagés del Corro 133 (Triana). Our schedule this November is from Monday to Saturday from 10:00 to 14:00 and from 17:00 to 21:00.

Saturday, November 1st, we are open with special hours from 10:00 to 14:00, but we will still be available 24H at buganco.com

The courier company will send you an email with the tracking number of your order. If you have any doubts about the shipment, you can contact us at info@buganco.com

haven't we solved your doubts? Remember that we have a more extensive FAQ section in this link. You can also ask us your questions through Instagram or in our email info@buganco.com